Mistake: Passing on a high performing candidate because they did not “blow you away” or “show a lot of enthusiasm” during the 1st interview.
I know this goes against what most of us have been taught. However, 30 years of interviewing and several thousand successful placements have taught us this very valuable lesson that I want to share with you.
Let me show through example, by looking at two candidates – Bill and Mary.
Bill is under a lot of stress at his current job and may soon be terminated for poor job performance. Doesn’t this put a lot of pressure on Bill to find a new job? How might it affect his interviewing?
Mary is excelling at her current position, just as she has in her past positions. She does not need a new job but is open to seeing what your opportunity is about and make a smart decision if it is worth pursuing further. How will the fact that Mary is under no pressure affect her interviewing?
Bill and Mary will interview very differently!
Bill will look at your interview:
As possible relief from the pressure of being terminated for poor job performance. Bill will be in “sales mode” and compliment you, your company, and its product or service. Bill will be enthusiastic and ready to jump through any hoop, take any test, and will start very soon with you. Bill wants to impress you! Yes, Bill will interview very hard for your job. Bill will have no concerns about your position, its work content, or driving distance. Bill will work hard to cover up the fact that he is a low performer. Usually, by compliments, enthusiasm, and lack of job performance specifics. Bill will likely continue to be a low-performer if he gets your job.
After the interview: Bill will be answering many other job postings in his search for another job. He will likely call you frequently about getting your job and will look very enthusiastic to the interviewer.
Mary will look at your interview:
As a learning and fact-gathering process. Mary isn’t trying to “sell” you on herself nor impress you. She will tell you about her role and successes’ with pride, but she will not attempt to “blow you away.” Mary will likely be more pensive and ask thoughtful questions and probe you about issues she may see with your company, position, product, or service. She will openly express these concerns. This is how “high performers” interview and make value judgments. Mary will likely continue to be a high performer if she gets your job.
After the interview: If Mary is interested, she will conduct more research about your company and let you know if she is interested in a second interview.
Don’t confuse Mary’s behavior as being aloof nor low energy. Mary is in thinking and fact-gathering mode, whereas Bill is in “sales mode.” If Mary becomes more certain that she wants your position, her interviewing will change, and she will switch gears and become more expressive and enthusiastic during follow up interviews.
Lesson: The best indicator of future job performance is past job performance. High performers tend to be high performers throughout their careers, and low performers tend to gravitate towards low performance. So invite Mary back for a second interview and spend the time learning about her past and current job performance while checking references. You may even need to “do some selling” to entice Mary to your company. Many managers loathe the thought of having to sell the position or the company. However you are not looking for a BFF, you are looking for a person to help your company. In a competitive job market, some “selling” by hiring managers is very beneficial in landing the best personnel.
Note: Do not confuse someone like Mary, who is quiet and gathering facts (not trying to sell), with poorly prepared candidates, bad attitude, disengaged, disinterested, disrespectful, unmotivated, or uncooperative, etc.
Don Jasensky is the Founder and President of Automotive Personnel, LLC
Look for Don’s book “Hire Like A Pro” at Amazon.com
Reach Don at 216-226-8190 Don@AutomotivePersonnel.Careers
Mistake: Passing on a high performing candidate because they did not “blow you away” or “show a lot of enthusiasm” during the 1st interview.
Let me show by example with looking at two candidates – Bill and Joe
Bill is under a lot of stress at his current job and may soon be terminated for poor job performance. Doesn’t this put a lot of pressure on Bill to find a new job? How might it affect is interviewing?
Joe is excelling at his current position, just as he did in his past positions. He does not need a new job but is open to seeing what your opportunity is about and make a smart decision if it is worth pursuing further. How will the fact that Joe is under no pressure affect his interviewing?
Bill and Joe will interview very differently!
Bill will look at your interview:
As possible relief from being the pressure of being terminated for job poor performance. Bill will be in “sales mode” and compliment you, your company, and its product or service. Bill will be enthusiastic and ready to jump through any hoop, take any test, and will start very soon with you. Bill wants to impress you! Yes, Bill will interview very hard for your job. Bill will have no concerns about your position, its work content or driving distance. Bill will work hard to cover up the fact that he is a low performer. Usually, by compliments and enthusiasm and lack of specifics. Bill will likely continue to be a low performer if he gets your job.
After the interview: Bill will be answering many other job postings in his search for another job. He will likely call you frequently about getting your job.
Joe will look at your interview:
As a learning and fact-gathering process. Joe isn’t trying to “sell” you on himself nor impress you. He will tell you about his role and successes’ with pride, but he will not attempt to “blow you away.” Joe will likely be more pensive and ask thoughtful questions and probe you about issues he may see with your company, position, product, or service. He will openly express these concerns. This is how “high performers” interview and make value judgments. Joe will likely continue to be a high performer if he gets your job.
After the interview: If Joe is interested, he will conduct research more about your company and let you know if he is interested in a second interview.
Don’t confuse Joe’s behavior as being aloof nor low energy. Joe is in thinking and fact-gathering mode, whereas Bill is in “sales mode.” If Joe becomes more certain that he wants your position, his interviewing will change and he will switch gears and become more expressive and enthusiastic during follow up interviews.
Lesson: The best indicator of future job performance is past job performance. High performers tend to be high performers throughout their careers, and low performers tend to gravitate towards low performance. So invite Joe back for a second interview and spend the time learning about his past and current job performance while checking references. You may even need to “do some selling” to entice Joe to your company. Many managers loathe the thought of having to sell the position or the company. However you are not looking for a BFF, you are looking for a person to help your company. In a competitive job market, some “selling” by hiring managers is very helpful in landing the best personnel.
Note: Do not confuse someone like Joe, who is quiet and gathering facts (not trying to sell), with candidates who are poorly prepared, bad attitude, disengaged, disinterested, disrespectful, unmotivated, or uncooperative, etc.
Don Jasensky is the Founder and President of Automotive Personnel, LLC
Look for Don’s book “Hire Like A Pro” at Amazon.com
Reach Don at 216-226-8190 Don@AutomotivePersonnel.Careers
